How to download an Adobe invoice
Sign in at account.adobe.com, open Orders and invoices (billing history), and download the invoice for the payment. Teams plans: Admin Console, Account, Billing history.
Step by step
- Sign in at account.adobe.com with the Adobe ID that pays for the plan.
- Open your billing history (Orders and invoices). Choose View all invoices to see every purchase; Adobe keeps up to three years.
- Find the payment, or search by order number, and download the invoice PDF.
- Creative Cloud for teams: the primary administrator opens the Admin Console, then Account, then Billing history, and downloads the invoice there.
Things that trip people up
- Adobe sends receipts as proof of payment, but a receipt is not a tax invoice. Your accountant needs the invoice from billing history.
- An invoice can take up to 24 hours to appear after the payment.
- If you bought through a reseller, the invoice comes from the reseller, not from Adobe.
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